Refund policy

Refund Policy

Thank you for shopping with us! We hope you love your purchase. However, if you are not completely satisfied with your order, we’re here to help.Returns

- Eligibility: You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, items must be in their original condition, unused, and in the original packaging.

- Non-Returnable Items: Certain types of items cannot be returned, such as:

   - Opened or used personal care items

  - Custom-made products

Refunds

- Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days (usually 5-10 business days).

- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

- Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at Morrison.joeseph@aol.com with pictures of the item and your order number. We will review the issue and provide instructions on how to proceed with an exchange or refund.

Return Process

1. Request a Return: Email us at [your email address] with your order number and reason for the return. 

2. Receive Instructions: We will respond with instructions on how to return your item.

3. Ship the Item: Pack the item securely in the original packaging and ship it back to us using the shipping label we provide. 

Contact Us

If you have any questions about our refund policy, or if you need assistance with your return, please contact us:

- Morrison.joeseph@aol.com